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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Datto Total Cloud - Service
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Datto Siris Private - Service
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Datto Total Cloud - Service
S-S5-18_TC

Datto Siris Private - Service
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Datto Total Cloud - Service
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Advanced Options
75942
Cisco
4075
Zebra
2258
HPE
1533
HoneyWell
1178
Allied Telesis
873
AudioCodes
686
HP
677
Datalogic
587
Dell
339
APC
259
Lenovo
209
Apple
141
Epson
94
Barracuda
89
Elo
78
ViewSonic
72
Logitech
70
Newland
69
Suse
61
Netgear
59
Datto
52
Vertiv
36
Jabra
34
ASUS
28
Code
26
Eaton
18
Getac
18
Opengear
13
Citizen Systems
11
Zyxel
9
Ergotron
8
Wasp Technologies
7
QNAP
6
Fujitsu
6
Brother
4
Intel
3
LG
3
Optoma
3
Canon
3
BenQ
2
Advantech
1
Xerox
1
Microsoft
1
Microchip
1
Extreme Networks
33263
£0 - £200
15100
£200 - £400
15373
£400 - £900
13011
£900 - £2500
12896
£2500+
85119
Service
2802
Warranty
10175
1 Year
5312
3 Year
2712
5 Year
876
2 Year
623
4 Year
99
1 Month
45
7 Year
33
1 Incident
23
36 Month
17
3 Day
15
48 Month
9
1 Day
8
24 Month
8
6 Year
7
18 Month
6
10 Year
6
4 Hour
6
8 Year
6
9 Year
4
1 Year / 1 Incident
4
2 Year / Unlimited Incident
4
30 Day
3
6 Hour
2
12 Month
2
18 Month / 1 Incident
2
2 Hour
2
60 Month
1
21 Month
1
3 Hour
1
3 Year / Unlimited Incident
1
330 Minute
1
42 Day
1
5 Hour
1
8 Hour
1
90 Day
1
No
65178
Phone Support
27162
Replacement
18097
New Releases Update
17837
Web Knowledge Base Access
17049
Parts Replacement
11993
Software Support
7357
Repair
7290
TAC Live Support
3455
Diagnosis
3062
Accidental Damage Protection
2870
Email Support
2772
Software Update
2513
Web Support
2445
Remote Diagnosis
2073
Software Upgrade
2032
Online Training
949
Intrusion Definition Update
910
Hardware Support
835
Knowledge Base Access
826
Commissioning
783
Online Services
760
Priority Queue
753
Cleaning
753
Software Maintenance
751
Preventive Maintenance
596
Configuration
593
Visual Remote Guidance
571
Wear & Tear
525
Case Management
424
Customer Dashboard
399
Hardware Maintenance
380
Spares Pool Management
376
Restricted Software Access
352
Defective Media Retention
345
Reporting
332
Live Chat
321
Troubleshooting
310
Analytics Report
287
Consulting
281
Comprehensive Defective Material Retention
280
Logistics
275
Configuration Assessment
252
Comprehensive Coverage
243
Wear
238
Training
237
Escalation Support
214
Online Return Material Authorization (RMA)
179
Online Support Tools Access
170
Security Update
142
Installation
7095
On-site
3207
Service Depot
2911
Carry-in
8
Carry-in/Service Depot
5
Carry-in/On-site
5
On-site/Service Depot